Privacy Policy

At My Choice My Ride, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our bike & scooty rental services in Lucknow.

1. Information We Collect

We may collect the following types of information:

• Full Name
• Phone Number
• Email Address
• Driving Licence details
• Government ID (Aadhaar, PAN, Voter ID, etc.)
• Temporary location data (for pickup/drop & verification)
• Vehicle usage information — time, duration, and return status
• WhatsApp communication messages

2. How We Use Your Information

We use your information for:

• Processing your booking and rental request
• Identity verification before releasing the vehicle
• Safety, security, and fraud prevention
• Responding to your inquiries via WhatsApp or phone
• Providing updates about booking, offers, and availability

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• When required by law enforcement or government authorities
• For safety or verification purposes
• If we use third-party services for messaging or payment processing

4. WhatsApp Communication

By contacting us on WhatsApp or booking via WhatsApp link, you agree to receive messages, updates, and confirmations related to your booking.

5. Security of Your Information

We take data protection seriously and use reasonable physical, electronic, and administrative measures to safeguard your information.

6. Cookies & Analytics

Our website may use basic cookies and anonymous analytics to improve user experience and website performance. These do not store personal details.

7. Data Retention

We retain your information as long as required for:

• Booking records
• Verification
• Legal or regulatory compliance

8. Your Rights

You can request to:

• Access your stored information
• Update or correct your details
• Request deletion (where legally permitted)

9. Updates to This Policy

This policy may be updated from time to time. The latest version will always be available on this page.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Phone: +91 8881774299
• Email: info@mychoicemyride.com
• Pickup Location: Engineering college, Narayan Plaza in front of Dominos, Aliganj, Lucknow
• Website: https://mychoicemyride.com/

Thank you for choosing My Choice My Ride.